• Initial Deposit:  Your initial deposit of $1700 begins the work.
• Project Milestones & Completion:  Each phase of this project shall include a sign-off process, whereby you, our client, sign off on/approve the work that has been completed. The project schedule will be determined by mutual agreement.
• Submission of Required Materials:  Please send us photos/ text as soon as possible via email, Dropbox link, Google Docs, or similar file share. Content needed to create /redesign your website must be delivered to us as soon as possible so we can meet your project milestones and completion dates.
• Photo/Text Copyrights:  You hereby guarantee that all text/photos/ images provided to Devine Design to use on your website are yours to use legally, and are not the property of others.
• First In-Production Review:  We prepare a graphical look and a few sample web pages in production mode. If you are happy with the general look, flow, and feel and give us the go-ahead to continue production, you will sign our In-Production Approved form. Your second payment of 50% of the balance will be billed and is now due.
• Next In-Production Reviews:  You will be sent all working website pages for review, editing, and critique. You will email us your edits/ changes to any/ all pages so everything is clear. We then make changes and tweaks as required and resubmit to you. We will revise as required.
• Sign Off/Launch:  Your formal approval/sign is now required. You sign and send our Website Launch Approval form. At this time, your website, all links and forms are thoroughly tested. 301 redirects are done if needed. Your sitemap is submitted to Google.  
• Final Payment:  Website balance is due within five business days. When the balance is received, website training/s will be scheduled.
• Keeping on Track and Schedule:  When we submit your website for final review, you will review and provide feedback within 20 days. If your review, editing, and critique are not provided to us within 30 days of receiving your site in the final review, your balance will be billed and due immediately, payable in full. We will finalize the site when any new materials are submitted. This keeps everyone on track, and typically gets sites launched on schedule!
• Additional Tasks/Services:  After the final phase of work is signed off, any requests for additions, changes, amends, etc., will be quoted based on custom development costs. Additional services will be custom-quoted separately or billed at our hourly rate.
• Essential Security Updates: Each month, we'll do basic software updates at $120 per year. We update PHP, website core, plugins, and themes. This charge will be added to your final website invoice. Note: If you're on one of our Partner Packages, this service is included free of charge.
• Partner Program:  If you sign up for a Partner Program for training and or ongoing website changes, this charge will be added to your final website invoice. This is the best way to keep your website fresh, up to date, and search engine friendly.
• Liability:  Devine Design will not be held liable for any security breaches or hacking of accounts via spammers, scammers, or malware. Devine Design shall not be held liable for any intrusion, discovered or undiscovered, on our servers.     
• Access and Use:  If you provide website access to third parties, Devine Design is not responsible to Customer for unauthorized access to Customer Data or unauthorized use of the Services through authorized or unauthorized access. Customer is responsible for the use of the Services by any of Customer's employees, affiliates, officers, directors, shareholders, agents or representatives, or any other third party given access to the Service, and any third party who gains access to Customer Data or Services as a result of Customer's failure to use reasonable security precautions, even if Customer did not authorize such access.
• Unrealized Objectives:  Devine Design will not be liable for your unrealized business objectives. This means that we cannot be held responsible for your company's sales or success.

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