TERMS: Devine Design assumes no responsibility or liability for deleted files, modified plugins, deletion or loss of content, loss of emails or email accounts, creation of incompatibilities that crash your website or cause issues or introduce security vulnerabilities, etc., when such problems result from your actions when accessing the WordPress website backend, databases, your cPanel account, or via your intervention with email account settings on the server. Devine Design will not be held liable for any breaches of security and any resulting hacking of accounts via spammers, scammers or malware, due to your intervention with the server.

All troubleshooting, repairs, recovery, etc. as a result of 3rd party actions (WordPress admin or cPanel actions not conducted by our company), is outside of Devine Design’s current agreement with your company/organization (legal owners or representatives). Any changes made or problems created that require our intervention in order to remedy, or attempt to remedy problems, will be billed accordingly.

Any additional requests for technical support will be billed accordingly. Requests for help to move information or data away from our hosting services after we provide you with full access to the WordPress backend or hosting account via cPanel / FTP, is also billable by Devine Design, and at our discretion to provide this service.

NOTE: If you agree, by checking box below and submitting this form, we will send you the login to your cPanel account after we have have acknowledged receipt of this form.